Ember Temperature Control Smart Mug 2, 14 Oz, App-Controlled Heated Coffee Mug – Black

$130

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Description

Discover the ultimate coffee companion with our updated Ember smart coffee mug, designed to keep your beverage at your preferred temperature for longer periods, ensuring every sip is as delightful as the first.

Key Features:

  • Extended Battery Life: Enjoy your drink at the perfect temperature (between 120°F – 145°F) for up to 80 minutes on a full charge, or keep it warm all day on the redesigned charging coaster.
  • Smart Technology: Pair the mug with the Ember app to customize temperature settings, create presets, and more. Even without the app, the mug remembers your last-used temperature (135°F out of the box), offering convenience and personalized comfort.
  • Auto Sleep Function: Intelligent sensors activate the mug when in use and enter sleep mode when empty or after 2 hours of inactivity, conserving battery life and ensuring optimal performance.
  • Easy Maintenance: Featuring an updated scratch-resistant coating, the Ember Mug 2 is safe for hand washing. Additionally, it is IPX7 rated and fully submersible up to 1 meter deep, providing durability and peace of mind.

Perfect Gift for Coffee Enthusiasts: Whether treating yourself or surprising a loved one, the Ember smart coffee mug is the epitome of a well-sipped life. Share the warmth and joy of a perfectly heated drink, tailored to individual preferences, and elevate every coffee moment to new heights of enjoyment.

Experience Coffee Perfection: Enhance your coffee rituals with the Ember smart coffee mug, ensuring each sip is precisely the temperature you desire. Whether at home, work, or on the go, indulge in the luxury of consistently hot coffee that’s always just right.

Order Your Ember Mug Today: Join the ranks of coffee connoisseurs who value quality, innovation, and a personalized coffee experience. Invest in the Ember smart coffee mug and savor every moment of your coffee journey with unparalleled convenience and perfection.

Returns & Refunds Policy

Returns and Refund Policy

At KingDrap, customer satisfaction is our top priority. We understand that sometimes products may not meet your expectations, and we want to make sure the return and refund process is as seamless as possible. Please take a moment to review our Returns and Refund Policy:

 

1. Returns

Eligibility Criteria:

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Initiating a Return:

  • Contact our customer service team at [email protected] within 4 days of receiving your order.
  • Provide your order number, details of the item you wish to return, and the reason for the return.

Return Shipping:

  • Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Processing Time:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved returns will be processed within 6 days.

 

2. Refunds

Refund Criteria:

  • Refunds will be issued for the purchase price of the item, excluding any shipping costs.
  • If the return is due to an error on our part (e.g., damaged or defective item), we will also refund the return shipping costs.

Refund Process:

  • Refunds will be processed through the original payment method.
  • Please allow 4 days for the refund to appear in your account, as processing times may vary.
Shipping & Delivery Policy

Shipping & Delivery Policy

Welcome to KingDrap! We’re committed to providing you with a seamless and reliable shipping experience. Please take a moment to review our Shipping & Delivery Policy:


1. Order Processing Time

  • Orders are typically processed within 4 business days after payment confirmation.
  • During peak seasons or promotional periods, processing times may be extended.

2. Shipping Rates

  • Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
  • We offer competitive shipping rates and occasionally provide free shipping promotions.

3. Shipping Methods

  • We partner with reputable courier services to ensure safe and timely delivery.
  • Available shipping methods and estimated delivery times are provided at checkout.

4. Tracking Information

  • Once your order is shipped, you will receive a shipping confirmation email with tracking details.
  • Use the provided tracking information to monitor the status and expected delivery date of your order.

5. Shipping Destinations

  • We currently ship to USA. For areas not covered, please contact our customer service for possible arrangements.

6. Delays and Issues

  • While we strive to meet delivery expectations, unforeseen circumstances such as customs delays or extreme weather conditions may impact delivery times.
  • In case of significant delays, our customer service team will keep you informed and work towards a resolution.

7. Delivery Confirmation

  • Orders are considered delivered once the tracking system indicates that the package has been successfully delivered to the provided shipping address.

8. Undeliverable Packages

  • If a package is deemed undeliverable due to incorrect address information provided by the customer, additional shipping fees may apply for re-delivery.

9. International Shipping

  • International orders may be subject to customs duties, taxes, and fees. The customer is responsible for covering these additional costs.

10. Contact Us

If you have any questions or concerns regarding our Shipping & Delivery Policy, please don’t hesitate to reach out to our customer service team at [email protected].

KingDrap reserves the right to update or modify this policy at any time without prior notice. Please check this policy periodically for changes. We appreciate your trust in us and look forward to delivering exceptional products to your doorstep.

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